Thomas Kuo, founder-CEO of Genstar Technologies Company, founded Genstar in 1969. He saw an opportunity for growth in the area of industrial regulators and cutting equipment.
“His idea was to make a good quality product at a reasonable price and to give good quality service,” says Larry Meyers, national sales manager at Genstar. “People were looking for an alternative to the other major players in the market and Thomas figured out that if he could provide a great product with great service, he could be very successful.”
Over the next 50 years, Genstar has emerged as a global company, with locations in Chino, California, and Shanghai, China. The company employs more than 500 people. But even as the company has grown to such heights, it is still firmly built around the ideals that Thomas instilled 50 years ago.
“Genstar Technologies strives to instill employee confidence, team spirit, enthusiasm, and self-improvement,” according to its mission statement. “The company culture enables employees to provide outstanding customer service, excellent product quality, and continuous technological innovation.”
“It’s very important to us to give good customer service,” says Meyers. “We see ourselves as a major player in the market. We’re not box movers; we try to go above and beyond for our customers. We work hard to build strong relationships and partnerships with our customers. Our president, Tina Kuo, always reminds us that taking care of the customer is priority one. Giving good service and selling a great quality product.”
As Genstar Technologies embarks on its next 50 years, the beliefs of loyalty, respect and commitment remain as strong as ever. Says Meyers, “Besides being good company values, we think that equates to good business and good growth opportunity for Genstar Technologies.”
For more great content like this, sign up to receive the GAWDA Connection, which goes out on the 1st and 15th of every month. Click here to see a recent issue of the GAWDA Connection.
