By Mike Marks, Indian River Consulting Group As we’re all aware: The supply chain is no longer as dependable as it used...
By McKinnon Shisko, Indian River Consulting Group In April 2019, a large national consulting firm surveyed 1,000 executives of large firms (classified as having...
By Ken Thompson & J. R. (Buzz) Campbell The customer has a NEED, the salesperson desires the ORDER, and the marketing department...
by Randy MacLean, President of WayPoint Analytics In this article, I’ll share the most effective analytics used by companies to actually control...
I’ve been in the welding and gas business for more than 50 years. I truly thought I had seen it all. But...
As COVID-19 infections and hospitalizations rise in hotspots such as Florida, member companies of the Compressed Gas Association (CGA) are taking extraordinary...
By Mike Marks and Dan Horan, Indian River Consulting Group Customer expectations have been changing for years, and the COVID-19 pandemic simply...
The CGA sent a letter to all 50 state governors asking that essential workers be prioritized in vaccine distribution By Rich Gottwald...
By John Campbell and Maura Garvey We all experienced hardship and some real loss during 2020 with COVID-19. However, our industrial gas...