Year: 2022

Proverbs 11:14 — “Where there is no guidance, the people fall, but, in abundance of counselors, there is victory.”  I find these words inspiring. The periods of greatest growth in my own career have occurred while I have been under the guidance of wise, mature leaders. Today, I work as a mentor to the owners of mid-sized distributorships, guiding the next generation of leaders to success. The people I work with appreciate that my counsel is borne out of years of experience in the distribution industry.  The objective of a mentoring program is to pass on the skills and knowledge…

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By Paul Bernier, ASP One of the more common safety items we see in almost all construction images is a worker wearing a hard hat. This is because they are required by OSHA in every setting where an object might fall from above onto a worker’s head, anytime there is a potential for a worker to bump their head against a fixed object, such as pipes and beams, and if there is a possibility of head contact with an electrical hazard. So, this obviously includes a huge portion of our industrial customers. Now comes the question on whether you want…

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by Thomas J. Armitage, site-seeker, inc. If your business has a physical storefront, there’s a huge opportunity to get in front of more buyers by leveraging your digital properties. You’ve probably noticed by now, Google’s algorithm and its approach to search have changed dramatically over the years. It’s gotten smarter and a lot more sophisticated. For local businesses, that means being able to be found more often by users, but only if positioned properly. That’s why it’s important to think through your business’s approach to local search engine optimization (SEO) and how you can be found more often for relevant…

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By Ken Thompson What is the common thread in mentoring our family-owned business successors  and responding to forces seeking their disintermediation from the supply chain? Disintermediation – what a mouth full of syllables – and, once we get it past the lips, do we know what it means? You bet! It means someone wants to remove you  from your place in the supply chain and take your piece of the pie for themselves. Sound like “fighting words” to you? Disruption comes in many flavors. And every time a new one surfaces, it forces us to look at ourselves in the…

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by Randy MacLean, President of WayPoint Analytics I’m not kidding. If you’re at the top of your company (or your department), your very job is all about change. That’s the principle functional difference between leaders and those who are led – leaders are responsible for finding new and better directions and guiding their teams to better results.  It’s your job If you look around your organization and you see policies and processes that haven’t changed in years, you need to worry. If the consensus is you’re “under margin pressure” and “customer loyalty” has evaporated, those are warning bells alerting you…

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“My greatest strength is creating relationships.” “My customers buy from me because they trust me.” “I am in sales because I love building relationships.” Sound familiar? Relationship selling will always be a critical capability; after all, people buy from people. In fact, most salespeople would define their relationship skills as their most valued asset; even more important than their hunting, qualifying, and closing. When asked on a job interview, the most common response to interview questions about sales capability would be one of the answers above. Take it one step further and relationship selling has become a common excuse for…

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Maine Oxy has been in business since 1929. Originally ran by the Albiston Family and was then purchased by Dan Guerin and Bryan Gentry in October of 2012. As of October 1st, 2022, Dan Guerin will be retiring as President but will remain on the board as Maine Oxy will be transitioning into the next phase of our history.  William Gentry will become the President of Maine Oxy. Kelly Gentry is continuing her role as the Head of the Human Resources department. Jason Gentry will oversee the real estate group including Maine Oxy, GFR and GGR. Chris Campbell is continuing…

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Jim joined the Butler Gas Family last summer, immediately contributing nearly two decades of industry experience to the leadership team. Focusing in technical sales and operations, Jim quickly assimilated to the anti-silos culture of the 74-year-old family-owned-and-operated business that believes sales and operations belong together. Jim joins the executive lineup of Vice Presidents Sandy Gobrish and Ben Black. “When we returned from our annual planning retreat,” shared Butler Gas President and CEO Abydee Butler Moore in an internal company announcement. “It became unmistakably clear that our high expectations in distribution excellence and specialty gas growth are deserving of a dedicated strategic champion. Jim’s passion…

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Toll Company announced that Karen Rodning passed away on September 20th. Karen worked for Toll Company for over 40 years. The company posted on LinkedIn: It is with deep sadness and heavy hearts that we inform you of the death of our colleague and most importantly friend, Karen Rodning, who passed away on Tuesday Sept. 20th. Karen proudly served the customers here at Toll for over 40 years. Her customers became friends and she will be missed by all. Karen’s passing leaves a big hole in all our hearts. A memorial service for Karen will be held October 20, at…

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